How does this thing work? You can email requests to helpdesk@minidokaschools.org or submit requests online at http://helpdesk.minidokaschools.org.

Requests appear in your email inbox and in your help desk account. Leave replies for agents via email or online - either way, all communication is recorded right here in your help desk and both you and your agents are notified of all ticket updates. You can login and reply or simply reply via email.